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2.5 Based on 10 reviews
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  • Customers like
    • Customer service 1
    • Verity 1
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    • Shipping 2
    • Order processing 2
    • Delivery 1
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  • From mobile
  • Jul 12
  • #881415
1 of 2

I ordered online hush puppies Belfast Slip on size 12 EEE. I received size 12 EW. When i called i was told they only triple EEE was not manufacturer in this brand, however i can choose another brand in exchange but i am scared to order if your system accepted my order even though the manufacturer does not offer my size. How can you help? Please see attached photos

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I ordered a pair of Ted Baker Shoes and the quality on the was poor, as if someone had handled them poorly or they were a display shoe. These were expensive designer shoes that should be impeccably packaged with tissue, stuffing, plastic etc. I am keeping the shoes due to the fact that I really wanted them and they were a gift. But, I am disappointed by the fact that they were not packaged or protected properly. There is minor damage to minor... Read more

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Bought shoes from them and 2 days later had $300 of unauthorized charges on my credit card. They are in Nevada, unauthorized use was in Nevada. Called Zappos, was told it was a coincidence which I guess could be true but seems to me they are in Nevada, unauthorized charges were in Nevada 2 days after making order with them. Customer service person was not nice, combative when I called.All they wanted to do was argue with me and tell me it was no... Read more

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  • From mobile
  • Jun 10
  • #863281

I never bought anything from zappos but now I have a $10 charge on my account and have to call my fraud department

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I have never purchased anything from but yet i had two $10 charges posted to my account. I have no idea how theu obtained my card info. My bank handled it no problem for me though.

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Fraudulent $10 zappos charge posted to my account 8 times. Never bought anything from them. Had to go to the bank and open a new account. First time something like this happened to me. Read more

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I really wanted to like Zappos. Free next day shipping, an unbeatable selection of shoes, 24/7 customer support, it sounds almost too good to be true. It takes a lot for me to write a bad review about a product or service being that I'm in sales myself and I understand how hard it can be to live up to customers expectations at times, so I understand the importance of great customer service and a fantastic experience. Zappos indeed does have... Read more

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Hi.. dear Sir/mam Greeting of day...!!! i want know one information at your end . please let me know . do you any authorized vendor in India for Zappos inbound process. please let me bcz few person cheating in the market by your Zappos company name..and they send advance invoice billies also by your company name. i m forwarding some mailes to you. .. ---------- Forwarded message ---------- From: Zappos IP, Inc Date: Wed, Feb 3, 2016 at 8:20 PM... Read more

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My husband purchased a Christmas gift for me and I called to return the item. I was told the only option to me was to return the item and it would go back on the original card. This means I did not get a Christmas gift from my husband this year. I did not have the option for a store credit or gift card. There are a lot of other stores that would bend over backwards to keep customers coming back. This is not a store to buy gifts from. Read more

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  • From mobile
  • Dec 25, 2015
  • #758170

I think they sell factory seconds every time I order shoes from zappos they arrive defective and I haft to call and exchange then the new one arrives also defective in the end I end up with nothing because I haft to return this wastes my time zappos sells defective shoes and hides behind good service and fast shipping

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