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Watch out for Zappos discount coupons, as they are very misleading. If you order a couple of pairs, use a discount coupon, and then return one of the pairs, they will not refund the full price of the returned pair. 50% of the coupon value will be deducted from the...
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#948047
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Horrible company and customer service. I have placed about five different orders with zappos and so far they have sent me the wrong size shoes on 3 different occasions. It's crazy they can not send the right product. Also, one shoe was extremely damaged. I called...
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Anonymous
Sherry Dee

One size boot was ordered & the box had that size on it, but the boots inside were a different size & when customer service was called for a replacement, they tried to say onl...

1.0
Highland Lakes, New Jersey
#944819
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Zappos Hush Puppies Shoes Review from Red Bank, New Jersey

Zappos Hush Puppies Shoes Review from Red Bank, New Jersey
Zappos Hush Puppies Shoes Review from Red Bank, New Jersey
I ordered online hush puppies Belfast Slip on size 12 EEE. I received size 12 EW. When i called i was told they only triple EEE was not manufacturer in this brand, however i can choose another brand in exchange but i am scared to order if your system accepted my order even though the manufacturer does not offer my size. How can you help? Please see attached photos
#881415
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I ordered a pair of Ted Baker Shoes and the quality on the was poor, as if someone had handled them poorly or they were a display shoe. These were expensive designer shoes that should be impeccably packaged with tissue, stuffing, plastic etc. I am keeping the shoes...
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1.3
#879595
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Bought shoes from them and 2 days later had $300 of unauthorized charges on my credit card. They are in Nevada, unauthorized use was in Nevada. Called Zappos, was told it was a coincidence which I guess could be true but seems to me they are in Nevada, unauthorized...
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Anonymous
Anonymous

Yep same thing happened to me. I bought a pair of soccer cleats, and 2 days later my card was used at some pizza shop in Elmhurst, Illinois. Thank god Chase is pretty good wit...

Anonymous
Anonymous

Same problem here and a co-worker had the same problem. Buy from Zappos then credit card hacked.

4.4
I didn't like
  • Customer service
#877343
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Short Review on June 10, 2016

I never bought anything from zappos but now I have a $10 charge on my account and have to call my fraud department
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
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Value for money
Warranty
Website
#863281
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Fraudulent Charged Review

I have never purchased anything from zappos.com but yet i had two $10 charges posted to my account. I have no idea how theu obtained my card info. My bank handled it no problem for me though.
#862681
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Fraudulent $10 zappos charge posted to my account 8 times. Never bought anything from them. Had to go to the bank and open a new account. First time something like this happened to me.
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Anonymous
kim

We should sue Zappos together if you'd like. I called them 2 days ago to take care of a fraudulent $10.00 and they said they took care of it, however, it's still posted on my ...

Anonymous
Anonymous

the same exact thing has happened to me, except so far it has only happened two times.. I had never even heard of Zappos until they fraudulently charged me $10. Did you ever g...

#841638
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I really wanted to like Zappos. Free next day shipping, an unbeatable selection of shoes, 24/7 customer support, it sounds almost too good to be true. It takes a lot for me to write a bad review about a product or service being that I'm in sales myself and I understand...
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Anonymous
Anonymous

I ordered shoes as a Christmas gift for my son. Zappos was offering 2 day shipping. That should have gotten the shoes to me Dec 23rd. Instead they arrived on Dec 28th. The tra...

4.0
Stony Point, New York
Product
I liked
  • Customer service
I didn't like
  • Order processing
  • Delivery
  • Shipping
#828697
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Hi.. dear Sir/mam Greeting of day...!!! i want know one information at your end . please let me know . do you any authorized vendor in India for Zappos inbound process. please let me bcz few person cheating in the market by your Zappos company name..and they send...
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Anonymous
olx

hi,have you done your deal with Arexo BPO ?

#792797
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