Horrible company and customer service. I have placed about five different orders with zappos and so far they have sent me the wrong size shoes on 3 different occasions.
It's crazy they can not send the right product. Also, one shoe was extremely damaged. I called customer service and they where horrible. She said this never happens which is obviously not true now that I read the other reviews.
Now I have to waste my time dealing with returning an item they sent wrong. Unfortunately I will no longer order from zappos.
Something needs to be done on the quality control issues with this company. Signed another pissed consumer.
Product or Service Mentioned: Anne Klein Boots.
Reason of review: Problem with delivery.
Preferred solution: Let the company propose a solution.