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I got a $30 off coupon from Zappos and decided to look for summer sandals. Found some very expensive ones... $255. I ordered 2 pair of the sandals, to see which size fit better. After all, this was a lot of money to spend on a pair of sandals, and I wanted to make sure...
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1.0
I liked
  • Discovering they were a bunch of crap
I didn't like
  • Misleading mailer sent to me
#1214525
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Not the right white and black logo on boot. Box it arrives in has correct label of boot with correct picture of boot. but boot has all black logo with embossed writing. Correct logo ALWAYS has white bear on black logo with a printed word Sorel NOT embossed into label....
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#1170868
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Horrid customer service. Rep was obviously I was annoyed they shipped to an old address when I had given them current address (theyshipped to my current address earlier this year, sotheyhave my current address), so he thought he was funny and sent me to a UPS location...
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Anonymous
Queenelsaguerra

Daaammmmm that sucks!!!

1.0
#1154101
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Zappos Shipping Service Review

This is a terrible company to order with. Terrible rude customer service . Shipments don't come in on time. I ordered my items on Monday and then didn't even go out until Friday and I paid extra for shipping! Never ever shopping there again
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1015550
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Short Review on January 25, 2017

I have had bad experiences with zappos Every time I order they always delay shipping i have had no problems with their products but this not shipping right away is ***. So i just ordered some sneakers for me and looks like i have to call them again i think that this time is the last time I deal with zappos
1.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#997005
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Watch out for Zappos discount coupons, as they are very misleading. If you order a couple of pairs, use a discount coupon, and then return one of the pairs, they will not refund the full price of the returned pair. 50% of the coupon value will be deducted from the...
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#948047
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Horrible company and customer service. I have placed about five different orders with zappos and so far they have sent me the wrong size shoes on 3 different occasions. It's crazy they can not send the right product. Also, one shoe was extremely damaged. I called...
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Anonymous
Sherry Dee

One size boot was ordered & the box had that size on it, but the boots inside were a different size & when customer service was called for a replacement, they tried to say onl...

1.0
Highland Lakes, New Jersey
#944819
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Zappos Hush Puppies Shoes Review from Red Bank, New Jersey

Zappos Hush Puppies Shoes Review from Red Bank, New Jersey
Zappos Hush Puppies Shoes Review from Red Bank, New Jersey
I ordered online hush puppies Belfast Slip on size 12 EEE. I received size 12 EW. When i called i was told they only triple EEE was not manufacturer in this brand, however i can choose another brand in exchange but i am scared to order if your system accepted my order even though the manufacturer does not offer my size. How can you help? Please see attached photos
#881415
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I ordered a pair of Ted Baker Shoes and the quality on the was poor, as if someone had handled them poorly or they were a display shoe. These were expensive designer shoes that should be impeccably packaged with tissue, stuffing, plastic etc. I am keeping the shoes...
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1.3
#879595
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Bought shoes from them and 2 days later had $300 of unauthorized charges on my credit card. They are in Nevada, unauthorized use was in Nevada. Called Zappos, was told it was a coincidence which I guess could be true but seems to me they are in Nevada, unauthorized...
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Anonymous
Anonymous

Yep same thing happened to me. I bought a pair of soccer cleats, and 2 days later my card was used at some pizza shop in Elmhurst, Illinois. Thank god Chase is pretty good wit...

Anonymous
Anonymous

Same problem here and a co-worker had the same problem. Buy from Zappos then credit card hacked.

4.4
I didn't like
  • Customer service
#877343
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