filters
state:
Show
city:
Show
product:
Show
Show

Zappos - Needed to verify payment information

Customer service was very helpful and polite. Fixed my issue.
#1284410
Reply to reviews
Show

Zappos - Either poor quality or fake shoes

Zappos - Either poor quality or fake shoes
Zappos - Either poor quality or fake shoes
Zappos - Either poor quality or fake shoes
I bought a pair of Calvin Klein not too long ago and wore only couple of times. Now shoes leather is ripped and the bottom of the shoes came off. Their shoes either fake or poor quality maybe that’s why their shoes is lower than retail stores
1.9
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1247937
Reply to reviews
I got a $30 off coupon from Zappos and decided to look for summer sandals. Found some very expensive ones... $255. I ordered 2 pair of the sandals, to see which size fit better. After all, this was a lot of money to spend on a pair of sandals, and I wanted to make sure...
Read more
1.0
I liked
  • Discovering they were a bunch of crap
I didn't like
  • Misleading mailer sent to me
#1214525
Reply to reviews
Not the right white and black logo on boot. Box it arrives in has correct label of boot with correct picture of boot. but boot has all black logo with embossed writing. Correct logo ALWAYS has white bear on black logo with a printed word Sorel NOT embossed into label....
Read more
#1170868
Reply to reviews
Horrid customer service. Rep was obviously I was annoyed they shipped to an old address when I had given them current address (theyshipped to my current address earlier this year, sotheyhave my current address), so he thought he was funny and sent me to a UPS location...
Read more
Anonymous
Queenelsaguerra

Daaammmmm that sucks!!!

1.0
#1154101
Reply to reviews
Show

Zappos Shipping Service Review

This is a terrible company to order with. Terrible rude customer service . Shipments don't come in on time. I ordered my items on Monday and then didn't even go out until Friday and I paid extra for shipping! Never ever shopping there again
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1015550
Reply to reviews
Show

Short Review on January 25, 2017

I have had bad experiences with zappos Every time I order they always delay shipping i have had no problems with their products but this not shipping right away is ***. So i just ordered some sneakers for me and looks like i have to call them again i think that this time is the last time I deal with zappos
1.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#997005
Reply to reviews
Watch out for Zappos discount coupons, as they are very misleading. If you order a couple of pairs, use a discount coupon, and then return one of the pairs, they will not refund the full price of the returned pair. 50% of the coupon value will be deducted from the...
Read more
#948047
Reply to reviews
Horrible company and customer service. I have placed about five different orders with zappos and so far they have sent me the wrong size shoes on 3 different occasions. It's crazy they can not send the right product. Also, one shoe was extremely damaged. I called...
Read more
Anonymous
Sherry Dee

One size boot was ordered & the box had that size on it, but the boots inside were a different size & when customer service was called for a replacement, they tried to say onl...

1.0
Highland Lakes, New Jersey
#944819
Reply to reviews
Show

Zappos Hush Puppies Shoes Review from Red Bank, New Jersey

Zappos Hush Puppies Shoes Review from Red Bank, New Jersey
Zappos Hush Puppies Shoes Review from Red Bank, New Jersey
I ordered online hush puppies Belfast Slip on size 12 EEE. I received size 12 EW. When i called i was told they only triple EEE was not manufacturer in this brand, however i can choose another brand in exchange but i am scared to order if your system accepted my order even though the manufacturer does not offer my size. How can you help? Please see attached photos
#881415
Reply to reviews