Hot Springs, Virginia
Not resolved

Ordered a pair of frye logging boots and when they arrived it looked like a child had assembled the boots. Sent boots back for exchange and received total different style and color.

Returned 2nd pair and received 3rd pair. The 3rd pair were in a Saz11 box but both boots were for the left foot and a sz 13!!!! On to # 4.. Which I did not receive..

These are $400 leather logging boots, not $20 flip flops.. This company needs to get it together!!!

I rate this experience as a -10. Poor poor poor..hopefully they get things together.

This person wrote the review because of order processing issue of boots from Zappos. Reviewer claimed that he or she lost $360 and wants Zappos to offer any options to resolve the issue.

The most disappointing in user's experience was shipping and order processing. Author liked the most verity. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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